# Ticket Scanning App for a Faster, Shared Door List the UK Made for event teams # Ticket Scanning App for One Shared Door List the UK Ticket Scanning App: Give door staff ticket and booking details so they can scan guests quickly and solve problems without holding up the queue. - **iOS and Android scanning** on most phones and tablets - **Guest details** ready at the door - **Fast guest search** when somebody needs help [Get Started](https://manage.ticketfairy.com/welcome) [Book Demo Call](https://www.ticketfairy.co.uk/book-a-demo) No setup fees or subscription required ![Ticket Fairy event dashboard](https://www.ticketfairy.co.uk/resources/css/pages/contact-us-v4/img/dashboard-main-optimized.jpg) Sell more tickets, help buyers faster and keep queues moving. Sell more tickets, understand your audience and run your event with less admin. **25,000+** Events powered **10M+** Tickets issued **$300M+** Ticket sales **13** Countries What you can do ## Turn Phones and Tablets Into Fast Ticket Scanners ### Scan on Most iOS or Android Phones and Tablets Use the Entry Fairy app to scan QR tickets quickly without buying dedicated scanners. ### Keep Your Door Team Connected Scan tickets with an internet connection at each entrance. Test the connection before guests arrive. ### Find a Guest Quickly When They Need Help Search attendee, booking and ticket details without sending the guest to another queue. ### Give Each Entrance the Access It Needs Set staff up for the gates, zones or guest types they will scan. [Explore all features](https://www.ticketfairy.co.uk/features) World-class, 24/7 ticket buyer support ## We handle all of your event's customer support enquiries, at no extra cost. ### 24/7 Ticket Buyer Support Our support team is there around the clock to help your ticket buyers with any question, by email, chat and social media. ### Dedicated Account Management You get personal support from an experienced account manager who helps you get your event setup, marketing and operations right. ### Multi-Channel Support Get support by email, live chat and social media, plus a help centre full of guides and FAQs. ### Help during your event Get help with urgent ticketing problems during your event, with 24/7 support for critical event-day issues. ## Transparent Pricing Standard buyer-paid ticket fees include payment processing and customer service for your ticket buyers. Taxes, optional services, bank instalments and custom agreements may change the total. Pricing for the UK ### How Our Pricing Works in the UK Fees depend on your ticket price and country. All standard fees shown include payment processing and customer service for your ticket buyers. ๐ŸŽŸ๏ธ You and your attendees pay no fees on free tickets ๐Ÿ’Ž 5โ€“10% of the ticket price: the higher the ticket price, the lower the fee ๐Ÿ“Š Minimum fee of ยฃ1.00 per paid ticket โœ… Core ticketing, standard payment processing and customer service for your ticket buyers included ### All-Inclusive Pricing - Platform usage and technology - Standard card payment processing - Built-in marketing tools - Customer service for your ticket buyers, handled by Ticket Fairy, plus support for you - Real-time analytics dashboard - Mobile check-in app No setup fee or required monthly ticketing fee โ€ข Fees are added to ticket prices - you receive the full ticket value [See full pricing breakdown](https://www.ticketfairy.co.uk/pricing) Why Ticket Fairy ## Scan Guests Faster and Keep Queues Moving ### Guest questions can slow the queue Find the guest and booking details quickly when somebody needs help. ### Printed lists fall behind ticket changes Scan from the app so refunds, ticket changes and face-value resale do not send guests back to the box office. ### Prepare Every Entrance Before Doors Open Check the internet connection at each entrance so your team is ready to scan guests. How Ticket Fairy helps ## Speed Up Entry and Solve Door Problems Faster Ticket Fairy's ticket scanning system helps door staff scan guests quickly, find attendee and booking details when needed and solve problems without holding up the queue. How it works ## Prepare the Door for Fast, Accurate Entry 1. 1 ### Install Entry Fairy before doors open Use most iOS or Android phones and tablets, sign staff in and test the internet connection at each entrance. 2. 2 ### Choose the event and entrance Give each door team the tickets and zones they are responsible for scanning. 3. 3 ### Scan guests and solve problems quickly Find the attendee or booking when somebody needs help while the rest of the queue keeps moving. ## Give Door Staff Fast, Informed Scanning More about this solution ### Ticket Scanning Software Built for Busy Entrances Door teams scan tickets, find a guest when somebody needs help and keep the queue moving from the same mobile app. ### Leave Printed Door Lists Behind Use most iOS or Android phones and tablets with an internet connection and help guests without sending them back to the box office. Keep exploring ## Related event tools and practical guides [**Event ticketing system** See the features, pricing and support behind this page.](https://www.ticketfairy.co.uk/) [**RSVP Website** Collect attendee details, payment and arrival information together.](https://www.ticketfairy.co.uk/rsvp-website) [**Ticket Transfers and Name Changes** Give the new holder their ticket and stop the old code after a change.](https://www.ticketfairy.co.uk/ticket-transfer-name-changes) [**Box office management** Help guests using booking and attendee details.](https://www.ticketfairy.co.uk/box-office-management-software) [**Table booking software** Sell tables, take deposits and manage guest details.](https://www.ticketfairy.co.uk/table-booking-software) [**Sell Tickets Online** Publish clear ticket choices, measure what drives sales and scan guests in quickly.](https://www.ticketfairy.co.uk/sell-tickets-online) [**Event registration software** Collect useful attendee details and payments together.](https://www.ticketfairy.co.uk/event-registration-platform) [**Best Event Ticketing Software Compared** Practical guidance for planning and growing events.](https://www.ticketfairy.com/blog/the-best-event-ticketing-software-of-2023-price-and-feature-comparison) [**Early Bird & Tiered Pricing Strategies** Practical guidance for planning and growing events.](https://www.ticketfairy.com/blog/tiered-pricing-and-early-bird-strategies-for-festivals) [**Using Ticketing Data to Improve Your Events** Practical guidance for planning and growing events.](https://www.ticketfairy.com/blog/how-to-use-ticketing-data-and-analytics-to-improve-your-festival) ## Set up your event, step by step Choose the job you need to finish. Each short guide gives you the steps in order. - [Scan tickets at the door 8 minutes](https://www.ticketfairy.com/guides/scan-tickets-at-the-door) - [Set ticket entry and repeat-scan rules 5 minutes](https://www.ticketfairy.com/guides/set-ticket-entry-and-repeat-scan-rules) ## Questions About Event Ticketing ### Practical questions #### What can door staff do when a guest cannot find a ticket? Staff can find a guest by name and scan their ticket instead of relying on a printed door list. #### Can we sell different ticket types and paid extras? Yes. Set ticket choices, prices, quantities and sale times, then add eligible items such as merchandise, parking or donations to checkout. #### Does the door team have the booking details they need? Yes. Ticket scanning and order search give staff the ticket, attendee and booking details they need to help guests and keep the queue moving. Ready when you are ## Open the Doors Faster Without Losing Control of Entry [Speed Up My Ticket Scanning](https://manage.ticketfairy.com/welcome) [Book Demo Call](https://www.ticketfairy.co.uk/book-a-demo) Start without a credit card or monthly ticketing fee. Buyers pay the booking fee by default. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.co.uk/) ยท [Ticket Fairy for AI assistants](https://www.ticketfairy.co.uk/llms.txt)