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Made for event teams

Ticket Scanning App for One Shared Door List the UK

Ticket Scanning App: Give door staff ticket and booking details so they can scan guests quickly and solve problems without holding up the queue.
  • iOS and Android scanning on most phones and tablets
  • Guest details ready at the door
  • Fast guest search when somebody needs help

No setup fees or subscription required

Ticket Fairy event dashboard
Sell more tickets, help buyers faster and keep queues moving.

Sell more tickets, understand your audience and run your event with less admin.

25,000+Events powered
10M+Tickets issued
$300M+Ticket sales
13Countries

Turn Phones and Tablets Into Fast Ticket Scanners

Scan on Most iOS or Android Phones and Tablets

Use the Entry Fairy app to scan QR tickets quickly without buying dedicated scanners.

Keep Your Door Team Connected

Scan tickets with an internet connection at each entrance. Test the connection before guests arrive.

Find a Guest Quickly When They Need Help

Search attendee, booking and ticket details without sending the guest to another queue.

Give Each Entrance the Access It Needs

Set staff up for the gates, zones or guest types they will scan.
Explore all features

We handle all of your event's customer support enquiries, at no extra cost.

24/7 Ticket Buyer Support

Our support team is there around the clock to help your ticket buyers with any question, by email, chat and social media.

Dedicated Account Management

You get personal support from an experienced account manager who helps you get your event setup, marketing and operations right.

Multi-Channel Support

Get support by email, live chat and social media, plus a help centre full of guides and FAQs.

Help during your event

Get help with urgent ticketing problems during your event, with 24/7 support for critical event-day issues.

Transparent Pricing

Standard buyer-paid ticket fees include payment processing and customer service for your ticket buyers. Taxes, optional services, bank instalments and custom agreements may change the total.

Pricing for the UK

How Our Pricing Works in the UK

Fees depend on your ticket price and country. All standard fees shown include payment processing and customer service for your ticket buyers.

🎟️

You and your attendees pay no fees on free tickets

💎

5–10% of the ticket price: the higher the ticket price, the lower the fee

📊

Minimum fee of £1.00 per paid ticket

Core ticketing, standard payment processing and customer service for your ticket buyers included

All-Inclusive Pricing

  • Platform usage and technology
  • Standard card payment processing
  • Built-in marketing tools
  • Customer service for your ticket buyers, handled by Ticket Fairy, plus support for you
  • Real-time analytics dashboard
  • Mobile check-in app

No setup fee or required monthly ticketing fee • Fees are added to ticket prices - you receive the full ticket value

Scan Guests Faster and Keep Queues Moving

Guest questions can slow the queue

Find the guest and booking details quickly when somebody needs help.

Printed lists fall behind ticket changes

Scan from the app so refunds, ticket changes and face-value resale do not send guests back to the box office.

Prepare Every Entrance Before Doors Open

Check the internet connection at each entrance so your team is ready to scan guests.

Speed Up Entry and Solve Door Problems Faster

Ticket Fairy's ticket scanning system helps door staff scan guests quickly, find attendee and booking details when needed and solve problems without holding up the queue.

Prepare the Door for Fast, Accurate Entry

  1. 1

    Install Entry Fairy before doors open

    Use most iOS or Android phones and tablets, sign staff in and test the internet connection at each entrance.

  2. 2

    Choose the event and entrance

    Give each door team the tickets and zones they are responsible for scanning.

  3. 3

    Scan guests and solve problems quickly

    Find the attendee or booking when somebody needs help while the rest of the queue keeps moving.

Give Door Staff Fast, Informed Scanning

Ticket Scanning Software Built for Busy Entrances

Door teams scan tickets, find a guest when somebody needs help and keep the queue moving from the same mobile app.

Leave Printed Door Lists Behind

Use most iOS or Android phones and tablets with an internet connection and help guests without sending them back to the box office.

Questions About Event Ticketing

Practical questions

Staff can find a guest by name and scan their ticket instead of relying on a printed door list.

Yes. Set ticket choices, prices, quantities and sale times, then add eligible items such as merchandise, parking or donations to checkout.

Yes. Ticket scanning and order search give staff the ticket, attendee and booking details they need to help guests and keep the queue moving.

Open the Doors Faster Without Losing Control of Entry

Start without a credit card or monthly ticketing fee. Buyers pay the booking fee by default.