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Made for event teams

Event Ticketing with Merchandise for Presales, Merchandise and Trackable Sales the UK

Event Ticketing with Merchandise lets you run presales, sell merchandise and use tracked links to see which campaigns, promoters and buyers bring in orders.
  • Flexible tickets for the way your event sells
  • Guest details ready for your team
  • Shared entry list ready for the door team

No setup fees or subscription required

Ticket Fairy event dashboard
Sell more tickets, help buyers faster and keep queues moving.

Sell more tickets, understand your audience and run your event with less admin.

25,000+Events ticketed
10M+Tickets issued
$300M+Ticket sales
13Countries

Increase order value without adding checkout friction

Sell merchandise with the ticket

You can offer shirts, posters, bundles and other products in the same checkout as admission.

Offer the right product with each ticket

You can choose which ticket types or packages show each product, so buyers see the extras that suit them.

Collect fulfilment details at checkout

You can ask for size, colour, pickup choice or another useful detail as part of the order.

Give Fulfilment Staff the Details They Need

Your fulfilment staff see the merchandise choice, buyer and ticket when they prepare each order.
Explore all features

Our team answers your ticket buyers' questions for you, at no extra cost.

24/7 ticket buyer support

Our support team is there around the clock to help your ticket buyers with any question, by email, chat and social media.

Dedicated account management

You get personal support from an experienced account manager who helps you get your event setup, marketing and operations right.

Multi-channel support

You can get support by email, live chat and social media, plus a help centre full of guides and FAQs.

Help during your event

You can get help with urgent ticketing problems at any hour, with 24/7 support.

Transparent Pricing

Standard buyer-paid ticket fees include payment processing and customer service for your ticket buyers. Taxes, optional services, bank instalments and custom agreements may change the total.

Pricing for the UK

How Our Pricing Works in the UK

Fees depend on your ticket price and country. All standard fees shown include payment processing and customer service for your ticket buyers.

🎟️

You and your attendees pay no fees on free tickets

💎

8–10% of the ticket price: the higher the ticket price, the lower the fee

📊

Minimum fee of £1.00 per paid ticket

✅

Core ticketing, standard payment processing and customer service for your ticket buyers included

All-Inclusive Pricing

  • Platform usage and technology
  • Standard card payment processing
  • Built-in marketing tools
  • Customer service for your ticket buyers, handled by Ticket Fairy, plus support for you
  • Real-time analytics dashboard
  • Mobile check-in app

No setup fee or required monthly ticketing fee • Fees are added to ticket prices - you receive the full ticket value

Add Merchandise to Checkout and Grow Order Value

Merchandise sales are left behind

Buyers add a shirt, poster or bundle while they buy admission, without a second checkout.

Fulfilment staff need the product choice at a glance

You can show the ticket, product choice and collection details with the sale.

Add-on revenue is hard to measure

You see which tickets and campaigns sell merchandise, not just the final total.

Grow Order Value With Event Merchandise at Checkout

Your buyers can add your event merchandise while they buy their tickets, in the same order. Your staff see what each buyer chose when they prepare the order or help the customer.

Sell products with admission and fulfil every order

  1. 1

    Choose the products and packages

    Add the merchandise and decide which ticket types or offers should show it.

  2. 2

    Sell the full experience in one checkout

    Let buyers pay for admission and products together, with the details fulfilment needs.

  3. 3

    Prepare Every Collection Correctly

    Check the ticket, product choice and collection information before handover.

Sell More Merchandise With Every Ticket

Sell Merchandise While Buyers Choose Their Tickets

You can add shirts, posters and bundles to ticket checkout so buyers can complete one purchase. Your fulfilment team sees the product, size and collection details it needs.

Grow Revenue With Extras Guests Actually Want

You can offer relevant merchandise or upgrades beside admission, then show fulfilment staff exactly what each buyer purchased. You also see which tracked link or buyer referral brought in each sale.

Questions About Event Ticketing

Practical questions

Yes. You can ask questions for the whole order or each attendee, so your team gets the information it needs before arrival.

Yes. You can set ticket choices, prices, quantities and sale times, then add eligible items such as merchandise, parking or donations to checkout.

Yes. Door staff can scan tickets and search orders to see the ticket, attendee and booking details, so they can help guests and keep the queue moving.

Grow Order Value With Merchandise Buyers Want

Start without a credit card or monthly ticketing fee. Buyers pay the booking fee by default.