Skip to content

Made for event teams

Event Payment Software for Payments, Instalments and Refunds the UK

Event Payment Software lets you take payments, offer eligible payment plans, refund buyers and answer payment questions quickly.
  • Every payment beside the tickets bought
  • Eligible instalments clear to buyers and staff
  • Every refund shown with the sale

No setup fees or subscription required

Ticket Fairy event dashboard
Sell more tickets, help buyers faster and keep queues moving.

Sell more tickets, understand your audience and run your event with less admin.

25,000+Events ticketed
10M+Tickets issued
$300M+Ticket sales
13Countries

Take Payments, Offer Instalments and Get Paid Daily as Tickets Sell

Take Payments Online and at the Door

Buyers pay with the methods available in their country, and your door staff take cards with a card reader or Tap to Pay where enabled.

Get Paid Daily

You receive daily payouts as tickets sell and see every payout in your dashboard.

Convert More High-Value Buyers With Payment Plans

Your buyers can split eligible tickets into two to six instalments, with the deposit, dates and amounts shown before they pay.

Answer Refund Questions Faster

You can refund buyers from the booking and give support and finance a clear answer about what was returned.
Explore all features

Our team answers your ticket buyers' questions for you, at no extra cost.

24/7 ticket buyer support

Our support team is there around the clock to help your ticket buyers with any question, by email, chat and social media.

Dedicated account management

You get personal support from an experienced account manager who helps you get your event setup, marketing and operations right.

Multi-channel support

You can get support by email, live chat and social media, plus a help centre full of guides and FAQs.

Help during your event

You can get help with urgent ticketing problems at any hour, with 24/7 support.

Transparent Pricing

Standard buyer-paid ticket fees include payment processing and customer service for your ticket buyers. Taxes, optional services, bank instalments and custom agreements may change the total.

Pricing for the UK

How Our Pricing Works in the UK

Fees depend on your ticket price and country. All standard fees shown include payment processing and customer service for your ticket buyers.

🎟️

You and your attendees pay no fees on free tickets

💎

8–10% of the ticket price: the higher the ticket price, the lower the fee

📊

Minimum fee of £1.00 per paid ticket

✅

Core ticketing, standard payment processing and customer service for your ticket buyers included

All-Inclusive Pricing

  • Platform usage and technology
  • Standard card payment processing
  • Built-in marketing tools
  • Customer service for your ticket buyers, handled by Ticket Fairy, plus support for you
  • Real-time analytics dashboard
  • Mobile check-in app

No setup fee or required monthly ticketing fee • Fees are added to ticket prices - you receive the full ticket value

Get Paid Daily and Make Every Event Payment Easier

Finance cannot answer what a buyer paid?

You see what was paid, what remains due and any refund already made.

Waiting until after the event for ticket revenue?

You get paid daily as tickets sell.

Premium tickets too expensive in one payment?

You can offer eligible payment plans with two to six instalments and a clear schedule.

Give Your Team a Clear Answer on Every Event Payment

You see what a buyer paid, what remains due and any refund already made. You can offer payment plans where available, invoice corporate group bookings and help buyers quickly when they have a payment question.

Take Payments, Offer Instalments and Get Paid Daily

  1. 1

    Choose how you want to take payment

    Offer cards, digital wallets, local payment methods or instalments available in your country.

  2. 2

    Give buyers a clear checkout

    Show the ticket price, fees, payment dates and total before they pay.

  3. 3

    Get paid daily as tickets sell

    See every payout from your dashboard.

Make Every Payment Question Easier to Answer

Event Payment Software That Makes Every Payment Question Easier to Answer

Your finance and support teams open the booking and see what the buyer bought, who is attending and what is still due, so they answer without calling you.

Event Invoicing Software and Ticket Payments for Different Buyer Needs

Most buyers pay at checkout. A company booking a group of tickets can pay against one invoice, with its purchase order and approvals kept with its tickets.

When Daily Payouts Are Available

Daily payouts are available with Stripe in many countries and Xendit in Indonesia. Availability depends on your country and payment processing account. Other providers follow the schedule shown for your event.

Questions About Event Ticketing

Practical questions

If you enable payment plans for eligible tickets, buyers can pay in instalments and see what remains due.

Yes. You can set ticket choices, prices, quantities and sale times, then add eligible items such as merchandise, parking or donations to checkout.

Yes. Door staff can scan tickets and search orders to see the ticket, attendee and booking details, so they can help guests and keep the queue moving.

Get Paid Daily and Give Buyers a Clear Payment Experience

Start without a credit card or monthly ticketing fee. Buyers pay the booking fee by default.